Terms & Conditions

Services

PLS Capture US provides videography and photography services in Austin, TX and Central Texas. Bookings made through our website are requests to reserve a date; a booking is confirmed once a deposit is received. A 30% deposit locks your date and the balance is due after delivery. Deposits are non-refundable if you cancel, except where required by law. Exact scope and pricing are confirmed in writing before your shoot.

Payments

Payments are processed securely by Stripe. We never store your full card details. Available methods include card, Affirm, Klarna and Cash App Pay.

SMS text messaging terms

By providing your mobile number and checking the SMS consent box on our booking form, you agree to receive text messages from PLS Capture US related to your booking.

• Program: PLS Capture US booking notifications — deposit confirmations, appointment reminders and updates about your shoot. This is transactional messaging tied to your own booking.
• Message frequency varies and depends on your booking activity.
• Message and data rates may apply, depending on your mobile carrier plan.
• Text STOP to cancel at any time. After you send STOP we will send one confirmation message and then stop sending texts. Text HELP for help, or contact hello@plscapture.us / (917) 965-4774.
• Carriers are not liable for delayed or undelivered messages.
• We do not sell or share your mobile number or opt-in with third parties for marketing. See our Privacy Policy.

Cancellations & rescheduling

Need to move your date? Contact us as early as possible and we'll do our best to reschedule based on availability. Deposits may be applied to a rescheduled date at our discretion.

Contact

PLS Capture US · hello@plscapture.us · (917) 965-4774